Capacity Management Goals

Capacity management is concerned with having the appropriate IT capacity and making the best use of it. To this end, capacity management should ensure

> Reduced risk – the ability to identify whether there are sufficient resources for a new application before it goes live or to accomplish changes in application demand

> Increased efficiency – better use of existing and future resources instead of providing additional resources every time there is a performance problem

> Confident forecasts – more accurate forecasts for future resource requirements, which will lead to improved financial estimating

> Cost effectiveness – defer expensive hardware upgrades through effective planning and ensure that excessive over-capacity does not exist in an ongoing fashion