Capacity Management


The sole purpose of an IT organization within any company/business is purely to support and sustain the current and future requirements of the business.

Capacity management is a function of IT operations that includes planning, justifying, and managing appropriate levels of software and hardware infrastructure resources (capacity) that is needed to support both current and future business requirements. In doing so, the primary consideration is that the performance aspects of the business requirements are provided in a cost-effective manner.

Why is Capacity Management so important?

Ø Lack of IT capacity (software & hardware capacity) can result in performance or unavailability of IT services. This will severely impact the business that IT supports. The ensuing business cost will scale in proportion to the criticality of the business

Ø Improper capacity planning will result in wasted resources resulting in higher IT costs and lower ROI (Return on Investment) on infrastructure spending.

To elucidate this further, let us draw a parallel to the airline industry.

If we were to build the next generation passenger aircraft capable of around-the-world flights with enough passenger payloads, what would be the primary consideration?

The simple answer is capacity, in terms of the engines needed to sustain the aircraft and the structural capacity needed to seat a large complement of passengers.
We cannot even imagine undertaking such an initiative without its primary focus being around capacity.

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